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FAQ

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  • Ezcad2/3. The free software is installed on a USB stick. We also support Lightburn software, please let our sales manager know if you need it.
  • The material to be marked and the effect of the marking is determined by the type of laser, e.g. wood marking requires a CO2 laser. The shape of the marked product influences the choice of machine type, e.g. curved objects require a 3d laser. Marking requirements (size, depth, etc.) influence the choice of laser power. The higher the power, the deeper the marking will be in the same amount of time.
  • Firstly, the machine has no consumables Secondly, other auxiliary tools (multiple lens, rotary, XY Axis worktable, cutting fixture, Smoke purifier, etc.) can be purchased according to your actual needs. It can be shipped with the machine to save extra shipping cost.
  • JPT single pulse energy is stronger, metal deep carving more efficient. JPT's frequency range is wider, lower frequency is better for marking plastics. JPT is anti-reflective (highly reflective laser materials: gold, silver, copper, mirror metal), other brands are not.
  • MOPA has an adjustable pulse width, whereas ordinary lasers have a fixed pulse width. The adjustable pulse width means that it can be used on a wider range of materials and provides a wider range of marking effects. For example: stainless steel coloured, anodised aluminium blackened, etc.
  • Fibre laser: 2 years; CO2/UV laser: 1 year
  • 3-5 days for standard products, customised products need to be confirmed with the purchasing department and production department. We will do our 100% best to ensure that our customers receive their machines as soon as possible.
  • We will send you an English user manual and a video demonstration of the machine. No matter you have any questions, don't hesitate to contact us. Our professional and patient technicians are always ready to help you solve your problems.
  • Yes, laser marking produces a mark that is permanent and resistant to abrasion, chemicals and heat.
  • Laser marking is a broad term that includes processes such as engraving, etching and annealing. Laser engraving is a type of laser marking that creates a mark by removing part of the surface of a material with a laser beam.
  • The time it takes to clean a surface with a Portable pulse Laser Cleaning Machine depends on the size of the surface, the level of contamination, and the power of the machine. However, it is typically faster than traditional cleaning methods.
  • The choice between a continuous laser cleaner and a pulsed laser cleaner should take into account material properties, cleaning requirements, cost budget and maintenance convenience. A continuous laser cleaner may be a more appropriate choice for fast, large area cleaning, while a pulsed laser cleaner is more suitable for fine cleaning, heat sensitive materials or complex surfaces (e.g. wood varnishing, statue cleaning). If you are not sure, our sales managers will advise you on the best solution.
  • The lifespan of a Portable Pulse Laser Cleaning Machine depends on the quality of the machine, how often it is used, and how well it is maintained. However, a well-maintained machine can last for many years.
  • Yes, training is recommended before using a Portable Pulse Laser Cleaning Machine. Users should be familiar with the machine's safety features, proper operation, and maintenance procedures.

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